Privacy Policy

1. Schedule

1.1 The Company: SalesResults Digital Marketing (Pty) Ltd, trading as DigiReports

1.2 Registration number: 2024 / 081298 / 07

1.3 VAT registration number: N/A

1.4 Physical address: 11 Ninth St, Newlands, Johannesburg, South Africa

1.6 Website address: https://www.digireports.co.za

2. Our Commitment to Your Privacy

The Company is committed to protecting your personal information and respecting your privacy. We understand that sharing your information requires trust, and we take that seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services.

By using this website, you agree to the terms outlined in this policy.

3. Definitions

For clarity:

"Personal Information" refers to any data that can be used to identify you as an individual. This includes, but is not limited to, your name, email address, phone number, IP address, and any other identifiable details.
"You", "User", or "Visitor" means anyone who accesses or uses this website.

Where applicable, terms defined under South African laws such as the Protection of Personal Information Act (POPIA) will have the meanings assigned by those laws.

4. What Personal Information Do We Collect?

We may collect various types of personal information from you, including:

Contact details (name, email address, phone number)
Demographic information (location, language preference)
Technical data (IP address, browser type, device information)
Usage data (pages visited, time spent on site)

This information is collected to help us improve your browsing experience, provide relevant content, offer services, and comply with legal obligations.

5. How We Collect Your Information

We gather your information in several ways:

Directly from you, when you register, fill out a form, or contact us
Automatically, through cookies and tracking technologies
From third-party services or platforms where we advertise or integrate tools

We will always ask for your consent before collecting and processing your data, unless otherwise permitted by law.

6. How We Use Your Information

We may use your personal information for the following purposes:

To respond to your inquiries or requests
To send you newsletters, updates, or marketing material (with your permission)
To manage and improve our website and services
To comply with legal and regulatory requirements

If you no longer wish to receive promotional messages, you can unsubscribe at any time using the link provided in each email.

7. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, such as:

Website hosting and analytics providers
Email marketing platforms
Payment processors

We ensure these third parties are compliant with privacy laws and only process your data as instructed by us.

In some cases, we may also be required by law to disclose your information to government authorities or legal entities.

8. International Data Transfers

Some of the services we use may store or process your data outside of South Africa. If this happens, we will ensure appropriate safeguards are in place to protect your data in compliance with POPIA and other applicable laws.

9. How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. When we no longer need your data, we will securely delete or anonymize it.

10. Your Rights Regarding Your Data

Under South African privacy laws, you have the right to:

Request access to the personal information we hold about you
Ask for corrections if your information is inaccurate or incomplete
Request deletion of your data, subject to certain conditions
Withdraw your consent for us to process your data

To exercise any of these rights, please contact us using the details in Section 1 above.

Please note that withdrawing your consent may affect your ability to use certain features of our website or services.

11. Security Measures

We take the security of your personal information seriously. We use a combination of technical and organizational measures to protect your data, including:

Secure servers and encryption
Password protection and access controls
Anti-virus software and firewalls

Despite our best efforts, no method of transmitting or storing data is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

12. Cookies and Tracking Technologies

Our website uses cookies and similar tools to enhance your browsing experience. These may be used to:

Remember your preferences
Analyze traffic and improve website performance
Deliver personalized content and advertisements

You can control cookie settings through your browser. Please note that disabling cookies may limit the functionality of the website.

13. Links to Other Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We recommend reviewing this policy regularly.

15. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us at the email address listed in the Schedule.

We will aim to respond promptly and resolve any issues as efficiently as possible.